Invoice Optimization at Dole Shared Services
Role: Senior Technician in Accounts Payable
Duration: 2017 – 2022
Managed and optimized invoice processing for Dole Shared Services. Improved accuracy and reduced errors, receiving supervisor recognition for outstanding performance.
Key Responsibilities
- Processed invoices with corresponding purchase orders or routed them for approval.
- Handled weekly accrual payments and high-volume invoice groups.
- Managed payments for essential services: electricity, gas, rentals, and more.
- Audited invoice batches and identified discrepancies.
Achievements
- Processed 17% more invoices than average with fewer errors (in 2021).
- Recognized for preventing misdirected vendor payments.
- Promoted to manage non-PO invoices across multiple companies.
"Many thanks for your diligence and performance... we truly appreciate the extra effort you put into resolving these discrepancies."
— Zaira Navarrete, Accounts Payable Supervisor
High-Responsibility Invoice Handling
After being promoted, I was responsible for invoices without purchase orders, an area requiring special attention and precision. I successfully handled monthly critical payments for various companies and ensured no delays.
Skills & Experience Gained
- Handling priority and time-sensitive payments.
- Collaborating closely with supervisors to fix payment issues.
- Building deep knowledge in financial operations and workflows.
- Training and mentoring new team members on quality control.
Recognition for Excellence (in 2020)
- Recognized by management in person for consistently achieving a higher number of invoices with the fewest errors compared to other team members.
- During a team meeting, I was commended for my accuracy and efficiency, helping improve the overall performance of the accounts payable department.
- This acknowledgment demonstrated my commitment to quality and attention to details, ensuring that payments were processed smoothly and without discrepancies.
